Frequently Asked Questions
Everything you need to know about Hobo Jack apparel and orders.
How long will my order take to arrive?
Standard UK delivery typically takes 3-5 business days. International shipping varies by location but generally arrives within 7-14 business days. You will receive a tracking link via email once your order has shipped.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items. Simply ensure the original tags are attached and use our online portal to generate your return label.
How do I know which size to order?
Each product page features a detailed size guide with measurements. Our apparel generally follows a true-to-size fit, but we recommend checking the specific dimensions for our oversized collection.
Are your products ethically sourced?
Yes, we pride ourselves on ethical manufacturing. Our garments are produced in certified facilities that ensure fair wages, safe working conditions, and sustainable production practices.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna.
How should I care for my Hobo Jack clothing?
To preserve the quality of the prints and fabric, we recommend washing your items inside out at 30 degrees Celsius and avoiding the use of a tumble dryer.